Howard County Recreation and Parks (R&P) Director John Byrd and his staff are across the board kind, helpful, and knowledgeable. Their offices are rather intimidating, however. I approached the front desk of their ultramodern facility on Oakland Mills Road–all bright colors and expansive windows–and told a young man with a friendly smile that I had a 9:30 a.m. appointment to see Mr. Byrd. He placed an index finger gingerly on his headset and said, “Colleen Morgenthau, here to see John.” He said the director would be right with me and motioned for me to have a seat in a chair … Read more